HOROW Smart Toilet Review (2026): Every Model, Price and the Fine Print
A fact-checked HOROW review: 15 smart and bidet toilets from $339 to $1,699 compared by tank type, rough-in and features, plus HOROW's 2-year warranty, 90-day returns and which models get free return shipping.
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Verdict: HOROW sells affordable full smart toilets with clear US policies: a heated-seat, warm-water bidet toilet starts at $429, and most of the range sits between $499 and $999. Buying direct gets you a two-year warranty (one year elsewhere) and a 90-day return window, with free return shipping on the main smart toilet models. The things to check are fit (10- vs 12-inch rough-in), how each model flushes in a power outage, and whether you’re comfortable with a self-install – HOROW recommends a licensed plumber.
Prices are from HOROW’s US store on November 4, 2026; policies were read the same day. We haven’t installed or tested HOROW toilets – this review is based on HOROW’s published product information and policies. See how we review.
HOROW smart toilet models and prices
| Model | Type | Rough-in | Notable features (per HOROW) | Price |
|---|---|---|---|---|
| T10 | Tankless smart toilet | Not stated on product page | 4-level heated seat, power-outage flushing; 2-year warranty, 90-day returns | $429 |
| T32 | Built-in tank + pump | Not stated in product summary | Dual flush, auto flush, emergency power-outage flush | $499 |
| T16 | Tankless | 12” | Heated seat, instant warm-water bidet, foot-sensor and remote controls | $559 |
| T33 | Built-in tank + pump | 12” | ADA comfort height, UVC water sterilization, heated bidet, auto flush | $799 |
| T03Pro | Built-in tank + pump | 12” | Auto and remote flushing, instant warm-water bidet, heated seat | $899 |
| T05 | Built-in tank + pump | 12” | Bidet, heated seat, auto lid, warm-air dryer; power-off flush needs a battery pack (sold separately) | $949 |
| T36 | Built-in pump (black finish) | 12” | Heated bidet seat, auto lid, power-off flushing | $990 |
| T38 | Built-in tank | 12” | Front and rear wash, dryer, auto flush, night and mood light | $999 |
| T37 | Tankless | 10” | Dual flush, heated bidet seat, automatic lid | $1,269 |
| T38P | Built-in tank + pump | 12” | ADA comfort height, dual flush, heated seat; power-off flush needs a battery box | $1,299 |
| T39 | Built-in tank + pump | 12” | ADA comfort height, dual flush, heated bidet, hands-free flushing | $1,399 |
| G10 | Wall-hung smart toilet | In-wall carrier | Instant-heating seat, adjustable water temperature and pressure | $1,399 ($1,699 with in-wall tank and carrier) |
| X70 | Built-in tank + 100W pump | 12” | Dual flush, bidet, heated seat, hands-free controls | $1,599 |
Swipe to see the full table →
HOROW also sells non-electric bidet toilets – the N30 ($339), T30 for a 12-inch rough-in ($499) and T30-NE for a 10-inch rough-in ($539) – and bidet seats from $99 (non-electric B0400) to $319 (heated B0503).
Which HOROW to buy
- Cheapest full smart toilet: the T10 ($429). Tankless, heated seat, power-outage flushing – and HOROW lists a 2-year warranty and 90-day returns on it.
- Best value with a tank: the T32 ($499) – confirm its rough-in with HOROW before ordering. A built-in tank with booster pump and an emergency power-outage flush, for homes where tankless flushing is a worry.
- Comfort height for older users: the T33 ($799) – the cheapest ADA comfort-height model, with UVC water sterilization. The T39 ($1,399) is the step up.
- 10-inch rough-in: the T37 ($1,269) is HOROW’s smart toilet for the shorter rough-in; the non-electric T30-NE ($539) is the budget option. See 10 vs 12-inch rough-in.
- Full feature set: the T38 ($999) adds a dryer and mood lighting; the X70 ($1,599) is the flagship.
HOROW T32
Best valueBest for: First smart toilet on a standard 12-inch rough-in
- $499 with built-in tank and pump
- Emergency power-outage flush
- 2-year warranty when bought on HOROW.com
- Change-of-mind returns ship back at your cost on this model
- HOROW recommends a licensed plumber
Warranty
HOROW gives a two-year limited warranty on orders placed on HOROW.com on or after October 24, 2025; the same products bought from other authorized retailers, or ordered earlier, get one year. It covers defects in materials and workmanship under normal residential use, and HOROW may send replacement parts or replace the product. HOROW recommends installation by a licensed plumber or contractor and says it isn’t responsible for failures caused by improper installation.
Returns and shipping
- 90 days from delivery for a full refund, if the product is uninstalled and in its original packaging (orders from June 5, 2026).
- Who pays return shipping: for change-of-mind returns you do – except on the T03Pro, T05, T16, T33, T36, T37, T37D, T38, T38P, T39 and X70, which get a prepaid return label. Wrong or damaged items go back at HOROW’s cost.
- Changes and cancellations must be requested within 12 hours of ordering.
- HOROW’s product pages advertise free US shipping; standard delivery typically takes 5–7 business days.
Because returns require the toilet to be uninstalled, measure your rough-in, outlet location and supply line before ordering – see smart toilet vs bidet seat for the checks.
See HOROW's current smart toilet pricesRelated: Smart toilet vs bidet seat · Toilet rough-in: 10 vs 12 inch
Related: HOROW T38 vs T38P · HOROW vs EPLO · Do smart toilets work in a power outage? · Non-electric bidet toilets
Key takeaways
- HOROW's in-stock smart toilets run from $429 (T10, tankless) to $1,599 (X70) on its US store; the wall-hung G10 is $1,399, or $1,699 with in-wall tank and carrier.
- Most models are 'built-in tank with pump' designs, and most list a 12-inch rough-in; the T37 ($1,269) and T30-NE ($539) fit a 10-inch rough-in.
- Orders on HOROW.com get a two-year limited warranty; the same products bought from other retailers get one year.
- Returns are accepted for 90 days if the toilet is uninstalled and in its original packaging; 11 smart toilet models get a prepaid return label, other items ship back at your cost.
- HOROW recommends installation by a licensed plumber and excludes damage from improper installation.
Frequently asked questions
Is HOROW a good smart toilet brand?
HOROW sells a wide range of affordable smart and bidet toilets, mostly with a built-in tank and booster pump for a standard 12-inch rough-in. Its policies are clear: a two-year warranty on HOROW.com orders and 90-day returns for uninstalled products. We haven't tested HOROW toilets hands-on; this review is based on HOROW's published information.
How much is a HOROW smart toilet?
On HOROW's US store on November 4, 2026: T10 $429, T32 $499, T16 $559, T33 $799, T03Pro $899, T05 $949, T36 $990, T38 $999, T37 $1,269, T38P $1,299, T39 $1,399, G10 $1,399 and X70 $1,599.
What is HOROW's return policy?
90 days from delivery for a full refund, as long as the product is uninstalled and in its original packaging. For change-of-mind returns you pay return shipping, except on the T03Pro, T05, T16, T33, T36, T37, T37D, T38, T38P, T39 and X70, which get a prepaid label. Wrong or damaged items are returned at HOROW's cost.
Does a HOROW smart toilet work in a power outage?
Several models advertise power-outage flushing (for example the T10 and T32). On others, such as the T05 and T38P, HOROW says power-off flushing needs a backup battery box sold separately. Check the product page for your model.